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FAQs about Cox services, including Internet, TV, and Mobile.
Can I keep my current phone number with Cox Mobile?
Yes. When you sign up for Cox Mobile, you can transfer (port) your existing number from another carrier during the...
Do I need to be a Cox Internet customer to use Cox Mobile?
Yes. Cox Mobile is only available to residential Cox Internet customers. If you cancel your internet service, your mobile line...
Is 5G included in both Cox Mobile plans?
Yes. All Cox Mobile plans include access to 5G where available, at no additional cost. You’ll need a 5G-compatible phone...
Can I switch between Cox mobile plans?
Absolutely. You can switch between Pay As You Gig and Gig Unlimited at any time through your Cox account—no fees...
Does Cox Mobile support international roaming?
Yes. With the Travel Day Pass, Cox Mobile customers can use data, voice, and messaging services while traveling internationally. The...
Are there family plans or shared data options?
Cox Mobile doesn’t offer shared data or traditional family plans. However, you can manage multiple lines under one account and...
Can I use Cox Mobile for mobile hotspot?
Yes. Both Cox mobile plans include hotspot access using your phone’s data allowance. Speeds and usage count toward your monthly...
Can I watch Cox TV without a cable box?
Yes—but it depends on how you’re accessing the service. Cox offers a couple of streaming options, but they don’t all...
How many TVs can I connect with Cox TV?
With the Cox TV service, you can connect multiple TVs, each with its own Contour HD Box or Stream Player....
What streaming apps are included with the Cox TV service?
Cox TV includes access to apps like Netflix, Prime Video, Peacock, YouTube, and Hulu through the Contour interface. You’ll need...