AT&T Services Availability – General News

What's New About AT&T Services?

Check back here often for the latest AT&T related news. Advanced high speed Internet, TV, Wireless, and Voice service provided by AT&T constantly brings innovations and improvements in areas covered by AT&T services.

AT&T Launches Affordable In-Car Wi-Fi Plans

Dallas, TX, November 16, 2023 –AT&T has rolled out a new in-car Wi-Fi plan that lets new and existing postpaid customers add their eligible vehicle to an unlimited plan for $10/month plus taxes, enabling passengers to stream, game, work, and stay connected on multiple devices while on the move. The service uses the vehicle’s built-in antenna to boost signal both inside and just outside the car — useful for tailgating, camping, or remote work. For a limited time (Nov 16 to Dec 31, 2023), AT&T is offering a 4-day test drive of the in-car Wi-Fi. Compatible unlimited plans include Unlimited Starter, Elite, or Premium; users can check their vehicle’s VIN on AT&T’s site to see if it’s eligible.

AT&T Launches Internet Air

August 22, 2023 – AT&T launched "Internet Air," a fixed-wireless 5G home internet service, as a competitor to cable, fiber, and DSL in areas where AT&T Fiber isn't available. The service uses a 5G cellular gateway to provide Wi-Fi within a home, offers a simple pricing plan, and is available in multiple markets across the US.
The service can be set up in under 15 minutes with a simple QR-code guided process. Using the Smart Home Manager app, customers can find the best spot for the device, which features a modern design and optional extenders to eliminate dead zones. Priced at $60 per month plus taxes, the plan includes AT&T ActiveArmor security, has no equipment or overage fees, and requires no annual contract, though speeds may slow during network congestion and service can be restricted in cases of misuse. Initially targeted at areas with existing copper-based service where wireless capacity is strong, AT&T Internet Air is now available in 57 U.S. locations including San Diego, Baltimore, Austin, and Charlotte, with expansion tied to maintaining quality for both home and mobile customers.

AT&T Business Delivers New Managed Wireless WAN Solution Providing Quick-to-Deploy, Secure and Flexible Connectivity

Dallas, TX, May 18, 2022 – AT&T announced the launch of AT&T Managed Wireless WAN, a plug-and-play solution that delivers secure, flexible, and rapidly deployable wireless connectivity for businesses. Designed as an alternative to traditional wired lines that can take weeks or months to install, the service uses LTE and 5G networks to connect fixed sites, branch offices, pop-up stores, and construction trailers — providing an agile option for both primary and backup WAN needs. The fully managed service is powered by Cradlepoint NetCloud and wireless edge devices, with AT&T experts handling setup, management, and operations, allowing businesses to avoid upfront infrastructure and licensing costs. This offering supports thousands of endpoints, enables secure cloud and data center access, and positions organizations to leverage 5G for advanced use cases in retail, manufacturing, healthcare, and entertainment. Future plans include extending the solution to in-vehicle and IoT deployments, further expanding its role in supporting hybrid workforces and modern enterprise connectivity.

Rincon Tribe to bring broadband service to reservation through partnership with AT&T

March 9, 2022 – The Rincon Band of Luiseño Indians announced plans to work with AT&T to build broadband service to more than 400 homes on Rincon tribal lands. The plans call for AT&T to build a state-of-the-art fiber network that will help improve the community’s access to medical care, enhance educational opportunities, and support communication with friends and family. AT&T Fiber is one of the fastest internet services in the country.

“Delivering reliable high-speed internet service to our tribal community is a top priority for us,” said Chairman Bo Mazzetti of the Rincon Tribe. “We are excited to work with AT&T to help bridge the digital divide on our tribal lands.”

AT&T Rolles Out 5G+ Across the U.S.

January 6, 2022 – AT&T has begun rolling out 5G+ across the U.S., offering enhanced speeds and capacity by leveraging mid-band and high-band spectrum. Their network now provides three tiers of 5G: low-band 5G, reaching over 315 million people in more than 26,900 cities and towns; mid-band 5G+ (nationwide), serving over 285 million people with a balance of speed and coverage; and high-band 5G+ for ultra-fast service in densely populated or high-traffic locations like venues and airports. The promise of 5G+ is to support more demanding applications — such as gaming, streaming, and real-time collaboration — with lower latency and smoother performance wherever it’s available.

AT&T Ranked #1 in Latest J.D. Power Study

October 11, 2021 – AT&T announced that it had been ranked #1 in the J.D. Power 2021 U.S. Business Wireless Satisfaction Study in both the large enterprise and medium business segments. The rankings reflect scores of 895 (large enterprise) and 853 (medium business) out of 1,000—leading all wireless carriers in those sectors. (J.D. Power)

The study evaluated wireless providers on six factors: performance & reliability, customer service, sales/AE, billing, cost of service, and offerings & promotions.

DIRECTV to Own and Operate Former AT&T Video Operations

August 2, 2021 – AT&T and TPG finalized a transaction that spun off AT&T’s U.S. video operations (DIRECTV, AT&T TV, and U‑verse) into a new standalone company called DIRECTV. The newly formed DIRECTV took over ownership and operation of the video services formerly run by AT&T, which at the end of Q2 2021 had approximately 15.4 million premium video subscribers.

Under the deal, AT&T contributed its video business in exchange for preferred units and a 70% stake in the common units of DIRECTV, while TPG provided about $1.8 billion in cash for preferred units and a 30% common equity interest. AT&T also received $7.1 billion in cash (netting $7.6 billion after factoring in ~$470 million in cash on hand) and transferred ~$195 million in video business debt.

The transaction excluded certain assets and operations: WarnerMedia’s HBO Max streaming platform and regional sports networks, AT&T’s Latin American video unit (Vrio), U‑verse network infrastructure, and its Sky Mexico stake. DIRECTV is expected to continue offering HBO Max to its subscribers and maintain any bundle integrations with wireless or broadband.

AT&T framed the move as part of a strategy to reduce debt — with a goal of bringing its net debt‑to‑adjusted EBITDA ratio below 2.5× by the end of 2023.

AT&T Fiber Increases Internet Speed and Security Features for Customers

April 26, 2021 – AT&T announced that it would boost speeds on its fiber broadband service for entry and mid‑tier plans—raising basic plans from 100 Mbps to 300 Mbps and mid‑tier from 300 Mbps to 500 Mbps—while keeping the pricing unchanged. Alongside these speed upgrades, AT&T introduced AT&T Internet Security (an enhancement to its ActiveArmor suite), which helps detect vulnerabilities in home networks; the feature is available to Fiber customers at no extra cost, accessible through AT&T’s Smart Home Manager app.

AT&T Has the Fastest Nationwide 5G Network

October 13, 2020 – AT&T Wireless claimed the title of the fastest nationwide 5G network for Q3 2020 based on Ookla Speedtest data, marking the seventh successive quarter in which it also ranked as the overall fastest wireless network in the U.S. and the fastest for iPhones. The announcement emphasized that the results are drawn from millions of real-world consumer tests, comparing median 5G download speeds across networks that provide “nationwide” 5G coverage. AT&T also framed the achievement as a reflection of ongoing investments and enhancements in its 5G infrastructure to deliver better speed and experience across its coverage footprint.

AT&T Introduces New Fiber Pricing Options, Unlimited Data for Customers

October 1, 2020 – AT&T introduced new pricing tiers for AT&T Fiber—Internet 100, 300, and 1000—available to new customers without requiring a bundle or annual contract. Along with the price restructuring, AT&T made a key change: all existing and new Fiber customers on those three plans would receive “unlimited data” at no extra cost (i.e. no overage charges). To help customers during the COVID‑19 period, AT&T also extended a data overage waiver for its consumer Fiber and Internet customers through the end of the year.

AT&T No Longer Offers DSL Service

October 1, 2020 – AT&T announced it would end its legacy DSL Internet service: effective October 1, 2020, it would stop accepting new orders for DSL. This move signaled the gradual sunset of its older copper‑based broadband offerings in favor of higher‑performance alternatives like AT&T Fiber and AT&T Fixed Wireless Internet.

AT&T TV Launches Nationwide

March 1, 2020 – AT&T launched AT&T TV nationwide (after a successful 13‑market pilot), positioning it as a streaming-enabled live TV service that blends traditional broadcast channels and Internet apps into a unified experience. Powered by Android TV and bundled with features like a Google Assistant voice remote, a cloud DVR with 500 hours of storage, and seamless switching between live TV and streaming apps, the service functions with a compatible broadband connection. AT&T offered a combined bundle of AT&T TV and 1 Gbps Internet at $39.99 per month each for 12 months (with a 24‑month TV contract) in areas where available, and made the TV service available standalone in other markets. The launch also signaled AT&T’s intent to phase out its older pay TV models—DIRECTV and U‑Verse—in favor of this next‑generation streaming hybrid.

AT&T Launches Industry-First 400-Gigabit Network Connection

November 20, 2019 – AT&T announced the activation of a live 400 Gbps optical connection between Dallas and Atlanta—marking an industry first for a real, production-level deployment at that capacity. The connection, designed to support rising bandwidth demands from video streaming, 5G, gaming, and AR/VR, runs over a software-defined Ultra Long Haul (ULH) optical system supplied by Ciena. On the routing side, a white-box router from UfiSpace, built on Broadcom’s Jericho2 chip and following a Disaggregated Chassis (DDC) model, handles the 400G traffic. InnoLight transceivers (QSFP56-DD FR4) enable the signal to travel over up to 2 kilometers of single-mode fiber. The infrastructure also includes flexible-grid ROADMs, allowing software-driven bandwidth allocation. This deployment was part of AT&T’s broader plan to support nationwide 5G and expand 400G capabilities across its backbone in 2020, with many previously installed systems already engineered to be upgradeable via software.

AT&T 5G Network in New York City

New York City, August 6, 2019 – AT&T is lighting up 5G in parts of New York City today. The newly available service starts in limited areas initially, delivering additional capacity and lower latency over 5G millimeter wave (what we call 5G+) beginning with business customers and developers.
“As a densely-populated, global business and entertainment hub, New York City stands to benefit greatly from having access to 5G, and we’ve been eager to introduce the service here,” said Amy Kramer, president, AT&T New York. “While our initial availability in NYC is a limited introduction at launch, we’re committed to working closely with the City to extend coverage to more neighborhoods throughout the five boroughs.”
Kramer added, “While we are pleased to take the first step today in NYC, we maintain that the City is in critical need of a strategy that allows wireless carriers to add capacity where it's most needed - particularly in densely populated and trafficked areas - in order for 5G to reach its full potential for our customers.”

DIRECTV NOW Rebrands Under AT&T TV Family

July 30, 2019 – In select markets this summer, AT&T will pilot an all-new connected TV experience with no satellite needed – AT&T TV.
As AT&T rolls out this new experience later this summer, current DIRECTV NOW customers will also see a new name—AT&T TV NOW—appear on their screen.
DIRECTV NOW subscribers will simply need to re-accept the terms of service and their streaming will continue as usual without interruption. Both the AT&T TV and AT&T TV NOW experiences will be accessed through the same AT&T TV app either on mobile or the big screen. Customer login credentials will determine what content appears. In the coming weeks, the AT&T TV app will be available for download across various app stores, and current DIRECTV NOW customers will see this update automatically on their devices.

AT&T Receives “Fastest Wireless Network in the Nation” Recognition for Second Time in a Row

July 9, 2019 – According to the most recent Speedtest® U.S. Mobile Performance Report by Ookla® out today, AT&T customers continue to enjoy the fastest speeds in the nation. Ookla has verified AT&T as the Fastest Wireless Network in the Nation for the second quarter in a row. This distinction comes following AT&T's most recent accolade from PCMag naming them the Fastest and Most Reliable Mobile Network in the nation, and recognition as the Nation’s Best Wireless Network according to America’s biggest test.

Based on results from consumer initiated tests taken with Speedtest, AT&T’s wireless network performed the best in download speeds for iOS and Android. Consumers overwhelmingly choose Speedtest as the best way to check their network speed, and with over 10 million consumer-initiated tests taken daily on Speedtest, Ookla provides invaluable insight into the performance, quality and accessibility of networks worldwide.

AT&T Named the Nation’s Fastest and Most Reliable Wireless Network by PCMag

June 20, 2019 – After driving nearly 10,000 miles across 30 major cities, PCMag announced this morning that, “AT&T rocketed into the lead this year,” and is now the Fastest and Most Reliable Mobile Network in the nation. This builds on AT&T's most recent recognition as the Nation’s Fastest Wireless Network according to Speedtest by Ookla 1Q 2019 results and recognition as the Nation’s Best Wireless Network according to America’s biggest test.
Based on PCMag results, AT&T’s wireless network performed better in more cities and across more regions than any other provider, and offered the best experience in all rural areas measured.

AT&T Adding Interactive Public Service Locast App to DIRECTV and U-verse Video Platforms

May 30, 2019 – AT&T will add Locast’s interactive app on its DIRECTV and U-verse TV platforms starting today. Locast is a public service application that offers viewers with broadband-connected receivers access to their local ABC, CBS, NBC, FOX and other broadcast stations streamed via the Internet and is currently available to 27 million users in nine markets -- New York, Chicago, Philadelphia, Dallas, Washington, Houston, Boston, Denver and Baltimore.
AT&T continues to offer consumers new ways to access the video content they want. We believe Locast’s public service offering will make sense for many of them.
AT&T also will continue to offer its complimentary Local Channel Connector service when a local station is otherwise unavailable. The Local Channel Connector captures stations’ over-the-air digital signals via a free digital broadcast antenna and enables customers to select channels using the program guide. AT&T recently provided over 10,000 free Local Channel Connectors to Salt Lake City customers who went without the local NBC affiliate.

AT&T 5G Network First in the U.S. to Surpass 2 Gigabit Wireless Speeds

Apr 26, 2019 – Pushing limits is exactly what a 5G world is all about. Today, another mobile 5G speed milestone was achieved when AT&T hit peak speeds surpassing 2 gigabits per second on their live, commercial 5G network in Atlanta using the NETGEAR® Nighthawk 5G Mobile Hotspot. AT&T is the first carrier in the U.S. to reach this speed, which was outside the lab in the real world.
Sustained speeds like this would be equivalent to downloading a 2-hour HD movie in 10 seconds – blazing fast in any environment. Of course, reaching 5G’s ultimate potential is a journey and these milestones represent just part of the exciting moments in building a 5G world. It started commercially with AT&T's 2018 launch as the first carrier to make mobile 5G a reality in the U.S. and they continue leading the race in revolutionizing how we live, work and play.

 

AT&T Continues to Work with Industry Leaders to Create Future 5G Experiences Today

Feb 22, 2019 – Today, AT&T launched the AT&T 5G Innovation Program to continue to create and develop new customer experiences with the power of 5G. The program seeks to jumpstart work with app developers, content creators, device makers and network vendors to bring 5G ideas and experiences to life. Applications and use cases will span consumer, enterprise and public sectors, focusing on education, entertainment, gaming, history, navigation, retail, sports and more.
“Whether it’s the Innovation Program, AT&T Labs, AT&T Foundry, or our various initiatives across our business, mobility, Internet of Things and video teams, what’s vital here is to create the right conditions for 5G innovation to flourish,” said Andre Fuetsch, president of AT&T Labs and chief technology officer, AT&T Communications. “We believe 5G is the “yes, you can” network – regardless if you’re a global enterprise, small business or consumer. These are just some of the ways we’re fostering innovation in 5G environments to create tomorrow’s unforeseen inventions.”

DIRECTV Sports Broadcasts Copa CONMEBOL Sudamericana for The First Time Ever in 2019

Feb 12, 2019 – On Feb. 5, DIRECTV Sports kicked off the broadcast of the 18th edition of the Copa CONMEBOL Sudamericana 2019 with the transmission of the first game of the championship when Unión La Calera and Brazil’s Chapecoense face off in Chile.
DIRECTV Sports will broadcast all 105 matches of the tournament and produce additional content to enhance the viewing experience. Programming will include specials and analysis about the tournament, pre- and post-match coverage, and discussions among DIRECTV Sports’ acclaimed team of journalists, narrators and commentators.

 

Ultra-Fast Internet Powered by AT&T Fiber Available in 12 New Metros

Dec 12, 2018 – As the expansion of AT&T's fiber network continues, 100% fiber network powered by AT&T Fiber is now live in 84 metros. To continue to improve how its customers connect, AT&T launched ultra-fast Internet in parts of 12 new metro areas. AT&T's 100% fiber network powered by AT&T Fiber℠ is now in parts of these new metros:

• Amarillo, Texas
• Beaumont, Texas
• Bowling Green, Ky.
• Florence, S.C.
• Gainesville, Fla.
• Hattiesburg, Mss.
• Lake Charles, La.
• Northeast Miss.
• Panama City, Fla.
• Pensacola, Fla.
• Topeka, Kan.
• Waco, Texas

An ultra-fast internet connection powered by AT&T Fiber lets you quickly access and stream the latest online movies, music and games. You can easily telecommute, video-conference, upload and download photos and videos, and connect faster to the cloud.
Eligible broadband customers can choose from a range of internet speed plans on AT&T's 100% fiber network. Plans are designed to deliver the same speeds up and down. These plans include AT&T Internet 100, AT&T Internet 300 and AT&T Internet 1000.

AT&T Internet Backup

Sep 26, 2018 – Starting October 1, customers of AT&T Internet for Business can sign up for AT&T Internet Backup for only $10 a month. Businesses need agility and reliability. We are uniquely positioned to offer both with a hybrid networking solution that harnesses the power of our wired and wireless networks.
“When disaster strikes, business owners shouldn’t have to worry about staying connected to the internet. But, in today’s digital world, it’s vital they do stay connected, so they don’t lose business. With AT&T Internet Backup, our business customers won’t have to worry about an outage, even during a disaster,” said Roman Pacewicz, chief product officer, AT&T Business.

AT&T Brings Business Wi-Fi® to 60 Countries

Sep 25, 2018 – AT&T is expanding AT&T Business Wi-Fi service with plans to add 60 countries, helping businesses stay connected and run critical operations. More countries will be added in the future. With this expansion, AT&T is helping transform how businesses interact with their customers by delivering new experiences. These experiences can not only help draw in new customers – but also help increase customer loyalty.
“AT&T’s Business Wi-Fi lets us combine the energy of go-kart racing with the technology that our visitors expect in their everyday life,” said Susan Danglard, marketing director, K1 Speed. “We use it to keep our races running smoothly, bring best-in-class experiences to our guests, and make it easy for them to share their experiences with their friends and family.”
“Wi-Fi isn’t an option for businesses anymore – it’s a necessity,” said Roman Pacewicz, chief product officer, AT&T Business. “As a key part of any integrated solution, Wi-Fi can be the biggest driver in businesses creating new ways to operate and engage with their customers.”

PGA Championship to Air in 4K HDR for the First Time – Broadcasted by DIRECTV

Aug 2, 2018 – DIRECTV, the first U.S. pay-TV provider to broadcast live sports in 4K and 4K with High Dynamic Range, continues to tee up high quality at-home viewing experiences for sports. DIRECTV brings you the upcoming PGA Championship, produced by CBS Sports, in 4K HDR1 for the first time.
4K offers 4x as many pixels as high definition (HD). With high dynamic range (HDR), you’ll see every swing with greater clarity, better contrast, wide color gamut and 10-bit color depth. And, at 60 frames per second, the motion of every swing will be more fluid.
DIRECTV hosts 3 fully dedicated 4K TV channels (104, 106 and PPV channel 105) with both live and previously recorded documentaries, concerts, series and pay-per-view events.

AT&T Named the Nation’s Best Network for Streaming Video

Feb 12, 2018 – Global Wireless Solutions has named AT&T the nation’s best network for streaming video, with AT&T ranking first in the most reliable video stream and the highest video quality.
As per Vince Torres, Senior Vice President ofAT&T Mobility & Entertainment, Global Wireless Solutions, a leading independent 3rd party, today named AT&T the nation’s best network for streaming video. The same nationwide first-of-its-kind test also found that AT&T has the most reliable video stream and the highest video quality. Video traffic now makes up over half of AT&T's mobile traffic. Mobile data traffic on the national wireless network increased more than 250,000% from 2007 to 2017.
(GWS) has released the results of its nationwide mobile video streaming test. AT&T performed best overall taking three of four category wins ahead of second place Verizon. T-Mobile came in third, despite clocking one category win, and Sprint came in last.
GWS undertook real-world testing that focused on the four factors that can cause the most frustration for consumers when watching their favorite show on their smartphone or tablet. These are loading (time to first picture), video quality, amount of video freezing, and reliability of the video stream.
98% of videos streamed over AT&T’s network were successfully completed; also videos tested on AT&T only froze 0.82% of the time while having a higher quality playback than other networks. T-Mobile stepped up to the video starting line the quickest, sneaking first place with an average loading time of 3.2 seconds, 0.2 seconds quicker than AT&T. By comparison, 8.5% of the videos streamed on Sprint failed, 2% of the time they froze, and loading time averaged 3.9 seconds. Meanwhile, Verizon had a respectable showing by completing just under 98% of the videos streamed on its network along with middle of the pack finishes with the other factors.

The average US adult watches 72 minutes of digital video per day, with 43% of that time on a smartphone. 15% of Americans also watch TV solely through streaming services like DIRECTV NOW, Netflix, and YouTube.
Reference:
http://news.gwsolutions.com/2018/02/12/att-front-of-the-pack-in-nationwide-real-world-mobile-video-streaming-test/

AT&T as Largest U.S.-Based Provider of Fiber for Businesses Nationwide Now Increases Lead

Dallas, Texas, Feb 1, 2018 – AT&T has over 1.1 million global route miles of fiber. More than 8 million business customer locations nationwide are either on or within 1,000 feet of AT&T's fiber. That’s more than 2x its nearest competitor.
“It all starts with fiber. Fiber accelerates everything that businesses need to digitally transform. Without fiber, innovative solutions like highly-secure networking, cloud computing and 5G wouldn’t be possible,” said Mo Katibeh, chief marketing officer, AT&T Business. “As we continue to expand our national fiber network, we want businesses to take full advantage of our fiber highway that is essentially right to their doorstep.”
There are nearly 400,000 U.S. business buildings lit with AT&T’s fiber nationwide. This covers more than 1.8 million U.S. business customer locations – and AT&T is adding thousands more buildings each month.

AT&T to Launch Mobile 5G in 2018

Dallas, Texas, Jan 4, 2018 – AT&T expects to be the first U.S. company to introduce mobile 5G service in a dozen markets by late 2018. AT&T 5G services will be based on industry standards for 5G. To make this happen, we were one of the key drivers for standards acceleration last year.
“5G will change the way we live, work and enjoy entertainment,” said Melissa Arnoldi, president, AT&T Technology and Operations. “We’re moving quickly to begin deploying mobile 5G this year and start unlocking the future of connectivity for consumers and businesses. With faster speeds and ultra-low latency, 5G will ultimately deliver and enhance experiences like virtual reality, future driverless cars, immersive 4K video and more.”
The service is available to residents and businesses in parts of Alabama, Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Texas and Wisconsin.

AT&T Internet Connection to Over 440,000 Homes and Small Businesses in Hard to Reach Areas

Dallas, Texas, Jan 4, 2018 – AT&T's promise to make high-speed internet available to over 440,000 homes and small businesses in hard to reach locations across 18 states by the end of 2017 has been fulfilled.
“We’re thrilled to connect more families, businesses and communities through our leadership in bringing Fixed Wireless Internet to more places than any other company,” said Cheryl Choy, vice president, product marketing, AT&T. “This is just one way we’re laying the foundation for the future of fixed wireless home internet, an efficient way to deliver high-quality, high-speed internet to customers.”

DIRECTV NOW Counting over 1 Million Users

Dec 5, 2017 – AT&T's streaming service, DIRECTV NOW, has officially surpassed 1 million subscribers while celebrating its first year.
"This milestone is an incredible testament to the thousands of hours many people spent working to bring this product online and continually improving it during the past year," said David Christopher, president, AT&T Entertainment Group. "We're thrilled so many customers have come to love DIRECTV NOW and can't wait to bring them a host of new features in 2018."
AT&T is putting some finishing touches on more features in beta testing it plans to roll out on its next generation video platform over the coming months. These include a DVR in the cloud to record shows and access virtually anywhere, 4K Ultra High Definition (UHD) quality video, capacity for more than 35,000 OnDemand titles, individual profiles and an even better user experience.

AT&T Testing a New Entertainment Platform, Including Cloud DVR Feature

El Segundo, California, Jul 13, 2017 – Beginning this summer, beta testing of new platform, including cloud DVR feature, is available for invited DIRECTV NOW customers. This is about a DVR in the cloud to record your shows, accessible anywhere, anytime. A broad selection of live channels will be available, delivered as 4K and HD quality video. Up to 30,000 titles on demand at your fingertips. Access throughout the United States, whether it’s via satellite, mobile or your own wired internet connection. DIRECTV NOW streamers will be first this fall to experience new platform that will eventually support AT&T consumer video services.
“We all want easy and quick access to our content, regardless of where, when or on what device we watch it,” said David Christopher, chief marketing officer, AT&T Entertainment Group. “By developing for a single video platform, we’ll deliver new features and platform innovations in a faster, more efficient way. And it will be simple and consistent wherever you watch—TV, phone or tablet.” Compare TV services now.

AT&T Takes Top Ranking in J.D. Power Purchase Experience Full-Service Study

Feb 16, 2017 – Today, AT&T received its 8th consecutive J.D. Power Award for Wireless Purchase Experience. This is four straight years leading the industry in the best purchase experience. AT&T scored 14 points above the full-service industry average and its closest competitor, according to the J.D. Power 2017 U.S. Wireless Purchase Experience Full-Service Study^SM Volume, released today.
AT&T swept all 6 categories evaluated. That means it was top in performance of store sales representative, facility, website, phone sales representative, offerings and promotions and cost of service, demonstrating the value that AT&T provides.

Switch to AT&T – Save $500 on the Samsung TV of Your Choice

Dallas, TX, Jan 5, 2017 – Latest offers from AT&T – Starting tomorrow, DIRECTV and U-verse® TV customers who switch to AT&T qualify for a $500 coupon toward a new Samsung TV when you purchase a Samsung Galaxy S7, Galaxy S7 edge or Galaxy S7 active on AT&T Next. This offer is valid for both new and existing customers of AT&T. More details can be found on AT&T's website. This is a limited time offer.

AT&T and American Honda Enter Connected Car Agreement

Las Vegas, Nevada, Jan 4, 2017 – AT&T and American Honda Motor are bringing 4G LTE connectivity to Honda vehicles in the U.S. and Canada. This is a part of an exclusive multi-year agreement. AT&T will connect Honda vehicles with 4G LTE and Wi-Fi connectivity. The AT&T 4G LTE network will connect HondaLink apps and services for vehicles, including navigation, streaming radio, diagnostics and remote lock/unlock. “Honda owners are some of the most loyal customers in the world. We can’t wait to bring them an even better driving experience,” said Chris Penrose, President, Internet of Things Solutions, AT&T. “Wireless connectivity and connected car services continue to be a key feature in customers’ next car purchase decision. Our work with Honda will deliver new capabilities to future models.”

AT&T Increasing Home Internet Data Allowances

Dallas, TX, July 29, 2016 – Starting on August 21, 2016, AT&T will increase data allowance for home Internet users. The allowance will increase on the bases of two customer groups - speed tiers up to and including 300 Mbps, and AT&T Fiber customers subscribing to the 1 Gbps speed tier.
The first group will have a monthly allowance of 1 terabyte (TB) of data, while the second group will have unlimited home Internet data.
In addition, unlimited data allowance will receive all who have TV+Internet bundle on a single bill. It can be DIRECTV + Internet or U-verse TV + Internet bundle. Triple or quad bundles qualify as well, as long as they have TV+Internet included.
Otherwise, unlimited data allowance will cost $30/month. If a customer does not have unlimited data plan, exceeding the data allowance will cost $10 for each 50 GB of additional data.

First-Ever Nationwide TV and Wireless Combined Offer from AT&T

Dallas, TX, August 3, 2015 – As a result of the recent DIRECTV aquisition, AT&T is now able to offer TV and Wireless phone services in one package that is nationwide available. The offer includes HD and DVR service for up to four TV receivers, unlimited talk and text for four wireless lines, and 10GB of shareable wireless data – all for $200* per month, an annual savings of $600 or more in the first 12 months.
*New DIRECTV and U-verse customers only.

AT&T Completes Acquisition of DIRECTV

Dallas, TX, July 24, 2015 – As it got approved by the FCC, the acquisition of DIRECTV by AT&T has been completed. The combined firm will now be the largest pay TV company in the US. Existing customers of AT&T and DIRECTV do not need to do anything as a result of the merger. They’ll continue to receive their same services, channel lineups, and customer care and support.
“Combining DIRECTV with AT&T is all about giving customers more choices for great video entertainment integrated with mobile and high-speed Internet service,” said Randall Stephenson, AT&T chairman and CEO. “We’ll now be able to meet consumers’ future entertainment preferences, whether they want traditional TV service with premier programming, their favorite content on a mobile device, or video streamed over the Internet to any screen.
“This transaction allows us to significantly expand our high-speed Internet service to reach millions more households, which is a perfect complement to our coast-to-coast TV and mobile coverage,” Stephenson said. “We’re now a fundamentally different company with a diversified set of capabilities and businesses that set us apart from the competition.”

U-verse App for Apple Watch

Dallas, TX, June 23, 2015 – Well known U-verse App now can be installed and used on Apple Watch. With U-verse for Apple Watch, customers can:

• Use Apple Watch as a remote control
• View their list of Favorite channels, then use Apple Watch to tune their TV to a Favorite
• Receive notifications about upcoming programming
• View customized programming recommendations
• Manage DVR recordings

The U-verse App for Apple Watch is available for free on the App Store for Apple Watch .“At AT&T U-verse, we’re committed to being a leader in TV Everywhere,” said GW Shaw, vice president of U-verse and Video Products. “In order to deliver on our TV Everywhere promise, we’re adding U-verse TV to the devices customers use most. We’re excited to bring the U-verse experience to more devices and more customers.”

GigaPower Internet Service Available to More AT&T Customers

Dallas, TX, June 16, 2015 – Apartment and condo residents could soon enjoy the benefits of ultra-fast Internet service, with speeds up to 1 gigabit per second. AT&T is working on getting this service to residents that live in parts of Cupertino, California; Jacksonville, Miami, Florida; Atlanta, Georgia; Chicago, Illinois; Kansas City, St. Louis, Missouri; Charlotte, Greensboro, Raleigh-Durham, Winston-Salem, North Carolina; Nashville, Tennessee; Austin, Dallas, Fort Worth, Houston, San Antonio, Texas.
“We’ve seen tremendous growth in apartments, condos and communities. There’s also more demand by residents to stay connected to the content that matters most,” said Scott DeGarmo, president and CEO of Broadband Communities. “AT&T’s commitment to expand U-verse with AT&T GigaPower is about delivering high-speed Internet connections to keep people connected, informed and entertained.”
“We want to bring ultra-fast Internet speeds and access to content in real-time to more of our customers,” said Joni Arison, AT&T senior vice president of AT&T Emerging Markets.“We’re working with property owners, management groups, homeowner associations and developers to expand the availability of high-speed Internet over our AT&T GigaPower network. This will make properties more attractive by offering AT&T Internet speeds up to 1 gigabit per second so residents can quickly connect to the cloud, telecommute more easily, video chat in real-time and stream the latest entertainment.”

Hulu Subscription Streaming Service will be Available to AT&T Customers

May 13, 2015 – AT&T and Hulu have come to agreement to make Hulu subscription streaming service available to AT&T customers. The service will be available through AT&T’s websites and mobile applications. Combined with a leading TV Everywhere catalog, AT&T customers subscribing to Hulu will have one of the best selections available of current and past season full episodes. AT&T and Hulu also are exploring the possibility of bringing a Hulu app to TV. “At Hulu, we strive to create the best possible video experience for customers – offering them the ability to view their favorite content, when, where and how they want," said Tim Connolly, Hulu's senior vice president of partnerships and distribution. "We are excited to be working with AT&T to connect its customers with our premium content on every screen." Hulu service will become available to AT&T customerslater this year.

U-verse App Update

April 28, 2015 – U-verse App now includes 41 additional live channels and compatibility with a wearable. “We’re proud of our leadership in the TV Everywhere space and the extensive lineup of content we’re able to offer customers today,” said GW Shaw, vice president of U-verse and Video Products, AT&T Home Solutions. “This is just the beginning of what we can do—we’ll continue to add more content and features to fully mobilize the TV watching experience.”
AT&T leads the game of how many live channels can be watched outside the home when compared to the rest of cable TV providers. It includes 236 live channels inside the home and 173 channels outside the home. The new channels are: Al Jazeera America, BET, BET Gospel, Boomerang, Cartoon Network, CMT, CMT Pure Country, Centric, Comedy Central, CSPAN, CSPAN2, CSPAN3, Fox Sports 1, Fox Sports 2, Galavision, EVINE (ShopHQ), HRTV, LOGO, MTV, MTV 2, MTV Hits, MTV Jams, mtvU, MTV Tr3s, Nickelodeon, Nick2, Nicktoons, Nick Jr, NUVOtv (in the fourth quarter of 2015, NUVOtv will rebrand as Fuse), Palladia, PXTV, RFD TV, Spike TV, TeenNick, TV Land, Univision, UniMás, VH1, VH1 Classic, VH1 Soul, World Fishing Network.

Six More Cities Get AT&T High Speed Internet 75Mbps

March 9, 2015 – Six more markets* got the super fast Internet service at download speeds of up to 75 Mbps. AT&T U-verse® High Speed Internet 75 is now available in parts of six additional markets starting today:

• Baton Rouge, La.
• Grand Rapids, Mich.
• Milwaukee, Wis.
• Mobile, Ala. (plus nearby areas in Florida and Mississippi)
• New Orleans, La.
• South Bend, Ind. (plus nearby areas in Michigan)

If you’re a gamer, music lover or TV buff, the 75Mbps speed is ideal. With High Speed Internet 75, you can:

• Download a 5-minute song from the Internet in about half a second.
• Download an hour long TV show in 35 seconds.**

High Speed Internet 75 is also a great option if you have multiple devices in the home. Introductory prices for the new 75Mbps high-speed speed option start as low as $39.95 a month when bundled with other U-verse services.***

These six markets are the latest example of our exciting expansion of our 75Mbps service. We recently launched the High Speed Internet 75 speed option in parts of Monterey and Sacramento, Calif.; Fort Lauderdale and Miami, Fla.; Augusta, Ga.; St. Louis, Mo.; Cleveland, Columbus and Toledo, Ohio; Charleston, S.C.; and El Paso, Texas.

In parts of these markets customers can bundle High Speed Internet 75 with a qualifying U-verse TV package**** and watch more than 220 channels inside the home and more than 130 channels outside the home – that’s more channels than any cable TV provider.

* 75Mbps service currently available only in select areas. May not be available in your area. Visit att.com/uverse to check service availability.
** Speed/time estimates are examples. Internet speed claims represent maximum network service capability speeds. Actual customer speeds may vary and are not guaranteed. Actual speeds vary based on factors including site traffic, content provider server capacity, internal network management factors, customer device capabilities and use of other U-verse services.Max speeds may not be realized if 2 or more HD shows viewed at same time. For more information, go to www.att.com/speed101
*** Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice.Other conditions apply to all offers.
**** Geographic and service restrictions apply to AT&T U-verse services. Call or go to www.att.com/uverse to see if you qualify.

AT&T U-verse and Alterna’TV Launch PX TV

Dallas, January 26, 2015 – Frost & Sullivan this week recognized AT&T U-verse® with three awards for its leadership in Internet and video services and its offering of bundled options that cater to customers.
AT&T U-verse offers customers the freedom to watch hit TV shows virtually anywhere, using a TV, computer, tablet or smartphone. It also offers access to extensive HD channels, fast AT&T Internet speeds and money-saving bundles of services. Customers can view over 200 live TV channels and thousands of On Demand content on more than 30 mobile devices through the U-verse App. They can also go to U-verse.com and stream more than 300,000 TV shows, movies, sports and more at no extra charge. “We are proud to receive this recognition from Frost & Sullivan,” said Mel Coker, chief marketing officer, AT&T Home Solutions. “It highlights our efforts to provide customers with innovative services that they want, including content on TV apps and across screens that enhance their entertainment, and Internet speed offerings that meet their needs – all on a reliable network.”

AT&T U-verse and Alterna’TV Launch PX TV

Dallas, January 13, 2015 – The newest addition to a superb U-verse TV service is the latest extreme and action sports from Latin America with today’s launch of PX TV, distributed worldwide by Alterna’TV. Programming on the Spanish-language channel features live event coverage, original shows and packaged series. Action sports include skateboarding, BMX biking, motocross, snowboarding, drifting, surfing and paragliding. “AT&T is proud to be the first provider in the U.S. to bring this channel dedicated to extreme sports from Latin America to our U-verse customers,” said Julie Tran, head of foreign language programming for AT&T U-verse. “We have an extensive lineup of channels aimed at diverse communities and this addition to Paquete Español will only enhance our already robust lineup.” PX TV is available now on Channel 3122 on the U200, U300 and U450 Latino packages, which offer more than 60 Spanish-language channels, as well as Paquete Español.

Customer Satisfaction in J.D. Power Study:
AT&T High Speed Internet and U-verse TV Rated Highest

Dallas, Sept. 25, 2014 – J.D. Power 2014 Residential Television Service Provider and ISP Satisfaction Studies^SM showed that AT&T offers the highest customer satisfaction of Internet service providers in the West region and TV service providers in the North Central region.

AT&T High Speed Internet and U-verse TV ranked highest in overall satisfaction in the two studies that evaluate performance and reliability, customer service, cost of service, billing, programming and communication.

“We know customers have many choices for broadband and TV. We strive to provide them with the best customer experience with AT&T U-verse, whether they’re ordering service, browsing the web or watching live TV on a smartphone,” said Lori Lee, senior executive vice president, AT&T Home Solutions. “We are thrilled to receive this honor from J.D. Power, and we will continue to keep our customers at the center of everything we do. Our plans call for higher speeds, more Wi-Fi, more content, more features and more value for U-verse customers in the future."

New AT&T U-verse TV Features

Dallas, April 29, 2014 – Deciding what to watch just got easier for AT&T U-verse® TV customers. AT&T introduced two new TV features to help customers find popular, personalized content: What’s Trending and On Demand Recommendations.

The U-verse What’s Trending feature shows you a dynamic list of the most popular shows being watched in your area. From the list, you can tune directly to the shows. The information is current, and refreshes every few minutes. Select “U-verse What’s Trending” from the Live TV menu to access the information.

With U-verse’s new On Demand Recommendations, you get personalized suggestions for TV shows and movies that interest you. The feature uses criteria like interests and plot to make personalized recommendations. You can also:

• Discover new titles based on what you watch most
• Find similar titles with the “More like this” feature
• Rate what you’ve watched to see more of what you like
• See what’s “Most Popular” from a growing catalog of thousands of movies and shows

Press the On Demand button on your remote and go to “Recommendations” to start browsing.

 

“With such extensive live and on demand offerings on U-verse TV, we wanted to give customers an easy way to discover and watch the content they want,” said Mel Coker, chief marketing officer, AT&T Home Solutions. “What’s Trending and On Demand Recommendations are great examples of how we’re making TV-watching personalized for our U-verse customers.”

AT&T Plans for Fiber-Optic GigaPower in 100 U.S. Cities and Municipalities

Dallas, Texas, April 21, 2014 – AT&T today announced a major initiative to expand its ultra-fast fiber network to up to 100 candidate cities and municipalities nationwide, including 21 new major metropolitan areas. The fiber network will deliver AT&T U-verse with GigaPower service, which can deliver broadband speeds up to 1 Gigabit per second and AT&T’s most advanced TV services, to consumers and businesses.
The list of 21 candidate metropolitan areas includes: Atlanta, Augusta, Charlotte, Chicago, Cleveland, Fort Worth, Fort Lauderdale, Greensboro, Houston, Jacksonville, Kansas City, Los Angeles, Miami, Nashville, Oakland, Orlando, San Antonio, San Diego, St. Louis, San Francisco, and San Jose. With previously announced markets, AT&T now has committed to or is exploring 25 metro areas for fiber deployment.

“We’re delivering advanced services that offer consumers and small businesses the ability to do more, faster, help communities create a new wave of innovation, and encourage economic development,” said Lori Lee, senior executive vice president, AT&T Home Solutions. “We’re interested in working with communities that appreciate the value of the most advanced technologies and are willing to encourage investment by offering solid investment cases and policies.”
AT&T U-verse uses advanced IP technology and a network that includes fiber-optic technology to go beyond what cable can offer. It transforms the user experience for consumers and business users and is an essential part of AT&T’s commitment to fiber infrastructure.

The planned expanded availability of U-verse with GigaPower is part of AT&T’s Project Velocity IP (VIP) investment plan to expand and enhance its wireless and wireline IP broadband networks to support growing customer demand for high-speed Internet access, advanced TV services, and new mobile and cloud services. This expanded fiber build is not expected to impact AT&T’s capital investment plans for 2014. And AT&T continues to expect that its wired IP broadband network will reach 57 million customer locations in its 22-state wireline footprint by the end of 2015.

AT&T U-verse with GigaPower Internet services are expected to include:

• Internet speeds reaching up to 1 Gigabit per second, faster than the fastest consumer Internet available in most communities today. With Gigabit speeds, you can download an HD online movie in less than 36 seconds, download 25 songs in one second, and download your favorite TV show in less than 3 seconds.***
• Access to cutting-edge TV services that include the most advanced AT&T Total Home DVR with more HD TV streams to record and watch multiple shows simultaneously, plus greater DVR storage capacity.
• Super-fast Wi-Fi speeds and the ability to schedule DVR recordings and watch hit TV shows on more than 30 varieties of smartphones and tablets, as well as your PC.
• Faster speeds that enable small businesses to more quickly and seamlessly:
  • Upload, download and share large data files and images
  • Back up data remotely in the cloud at one or multiple locations
  • Videoconference with suppliers, business partners, and customers

AT&T U-verse with GigaPower services are available in Austin and some surrounding communities, and are expected to roll out in parts of Dallas this summer. AT&T first made the services available to tens of thousands of households in Austin and surrounding communities in December 2013 and recently announced it will expand the fiber network to double the households in the Austin area this year as a result of high demand that has exceeded expectations.

AT&T announced earlier this month that it is in discussions with North Carolina Next Generation Network (NCNGN) to bring U-verse with GigaPower to parts of Carrboro, Cary, Chapel Hill, Durham, Winston-Salem and Raleigh. The proposed plan for the North Carolina communities, which requires ratification from the six city councils, outlines fiber deployments in areas where there is demand for ultra-fast broadband and sound policies for investment.

AT&T U-verse TV Customers Can Tune in to 27 More Live TV Channels on Smartphone and Tablet App

Dallas, Texas, March 03, 2014 – AT&T U-verse® TV customers can now view 27 additional live channels with the U-verse App for tablets and smartphones. With the app, AT&T customers now have more freedom than ever to watch popular shows at home or on the go.

 

With the latest additions, U-verse TV customers can tune to the U-verse App to watch 136 total live channels inside the home and 44 total live channels outside the home.

New channels available to watch in and outside the home include:

• BBC America
• BBC World News
• Disney Channel
• Disney Junior
• Disney XD
• beIN Sports
• beIN Sports en Español
• FOX News Channel
• FOX Business Network
• Pivot

New channels available to watch inside the home include:

• Boomerang
• Boomerang Español
• Cartoon Network
• Cartoon Network – West Coast Feed
• CNN
• CNN International
• CNN en Español
• HLN
• Longhorn Network
• Ovation
• TBS
• TBS – West Coast Feed
• TNT
• TNT – West Coast Feed
• TruTV
• TruTV – West Coast Feed
• Turner Classic Movie.

Customers can also now watch the live Turner channels inside and outside the home on uverseonline.att.net

“We all want the freedom and flexibility to watch TV on the devices we’re using most,” said Mel Coker, chief marketing officer, AT&T Home Solutions. “We’re giving customers more live TV channels on more devices, all included at a great value as part of their regular TV packages. We look forward to working with content providers to bring more live content to customers soon.”

AT&T first launched the ability to watch live TV through the U-verse App in October of 2013. Since then, the mobile app TV lineup has continued to grow. In addition to live channels, the U-verse App also gives customers other great features at no extra cost like:

• Thousands of on-demand TV shows and movies.
• Extra content and information about the TV show you're watching, including episode synopsis, photos, cast and crew information, related TV shows and more.
• A full-featured U-verse remote control with channel guide.
• Ability to control your DVR remotely.
• Advanced search functions to help you find the content you want.

U-verse TV offers a variety of apps and multi-screen options to keep customers entertained and engaged. AT&T U-verse is the fastest growing TV provider in the U.S.** with a $13 billion annualized revenue stream in less than seven years since its initial launch in 2006. Geographic and service restrictions apply to AT&T U-verse services. For more information on AT&T U-verse — or to find out if it’s available in your area — visit https://www.att.com/u-verse.

 

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

**Claim based on comparison of major TV providers' percentage growth in subscriber counts and national market share data as of 3Q2013.

***Internet speed claims represent maximum network service capability speeds. Actual customer speeds may vary and are not guaranteed. Actual speeds vary based on factors including site traffic, content provider server capacity, internal network management factors and device capabilities, and use of other U-verse services.